Official ADAPAY contact
Support
Contact support
Email support@adapay.asia. The mailbox is monitored on business days; no 24/7 response time is promised. Include the app version, device platform, approximate time, and a non-sensitive description of the issue.
Security or impersonation report
Send the full suspicious URL, Store listing link, sender address, and a screenshot to support@adapay.asia. Never include a password, one-time code, seed phrase, private key, full identity document, or payment-card number.
Privacy and deletion
Privacy requests may be sent to support@adapay.asia. To start account deletion, use the dedicated deletion page. The web request requires email verification and returns the same response whether or not an account exists.
Financial complaints
No public licensed payment operator is currently represented as active. Before a financial feature is enabled, this page must identify the responsible operator, its complaints contact, response timetable, regulator, and any applicable ombudsman or appeal route.